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Terms and Conditions

Bookings / Reservations


1.              Booking


2.1  If you ask us, we may make a provisional reservation of the Servicess for the date or dates of the Event and send you us.

2.2  You must let us have final details of your requirements in respect of the Services, 28 days (or such other period as we may agree in writing) before the Event.

2.3  You must make sure that the information required under this Clause 2 is accurate and given to us on time. If we provide any additional services during the Event (for example, extra vehicles, assistant services, etc) because you or anyone else attending the Event asks us to do so, you will pay us for that at our Best Availiable Rates, or any other rate agreed between us in writing.


2.              Payment of Charges


3.1  Once we have discussed your requirements, we will state the Estimated Price in the Email Confirmation.

3.2  Where there is a Credit Agreement 

3.2.1      If you enter into a Credit Agreement with us then payment shall be set out as therein but for the avoidance of doubt all sums must be paid to us by 28 days from the date of the Event.


3.3  Where there is no Credit Agreement

3.3.1      If no Credit Agreement is entered into then payment shall be on the following terms:  Once we have discussed your requirements, we will state the Estimated Price in the Confirmation;  At the date of Final Confirmation from us you must pay 10% of the Estimated Price;  You must pay us 50% of the Estimated Price at least 6 weeks before the date of the Event.  You must pay the rest of the Estimated Price, and any further money due for additional services agreed in terms of clause 2.3, no later than 2 weeks prior to the date of the Event.


Accordingly payments shall be made by you to us as set out in the table below.




Whether or not there is a Credit Agreement the remainder of this clause 3 shall apply.


3.4  Except to the extent that you have agreed credit terms with us, you will pay us anything else due to us in relation to the Event before your last service commence.

3.5  If you are late in paying us any money that is due to us under the Agreement then we may exercise such rights to interest and other charges as are available to us under the Late Payment of Commercial Debts (Interest) Act 1998 and related or other statutory provisions.

3.6  If you have any questions or complaints about the payment of charges then you must raise them with us in writing before the date on which payment becomes due. If you do not then you cannot later refuse to pay us the charges in question.



3.              Cancellation by us


4.1 Time is of the essence in respect of your obligations arising under clauses 2 and 3. We will be entitled to treat you as having materially breached the Agreement if you fail to comply timeously with those obligations  and, whether or not we allow you more time to perform them to the Agreement as repudiated by you and therefore at an end. and to make the Services available to other persons on the date or dates of the Event. In addition:


3.1.1               we may (without any liability to you) cancel the Event by writing to you if any of the following happens;

3.1.2               The Services or Vehicles became unavaliable because of a Force Majeure event;

3.1.3               You become insolvent or have a liquidator, receiver or administrator, provisional, interim or otherwise, appointed;

3.1.4               Anything else happens which we think may lead either to our reputation being damaged or to our  property being damaged.

3.2 If we cancel the Event in terms of Clause 4.1, we will refund to you any part of the Price that you have paid us, less any costs which we have incurred.


4.              Cancellation by you


If you cancel an Event then we will suffer a loss of profit and you will pay us the following sums which, you agree, are a genuine attempt to pre-estimate that loss, depending on when you cancel:


You can cancel only by writing to us writing to us and such cancellation will be effective on the date we actually receive that notice. We will try to mitigate our losses by advertising or taking any other steps which we think will help and you will pay us all reasonable expenses which we incur as a result of your cancellation of the Event.

During the hiring, our driver unless previously specified will maintain the right to decide the route to take, with considerations given to weather, road closures, road accidents, and traffic congestion. The driver is subject to EC 561/2006 driving regulations and these must be strictly adhered to at all times.

We will not be held liable for any delays caused by vehicle breakdown, traffic congestion, road closures, weather, or third party services, along with acts of god, war, civil commotion, and force majeure.

The hirer is responsible for the punctuality of all passengers, and the company is not liable for anyone arriving or returning late, and thereby missing the coach.

The Customer agrees to indemnify and keep the Company fully indemnified from and against any direct and indirect losses, claims, expenses, damages or liability whatsoever incurred or suffered by the Company as a result of the negligence, acts or omissions or default under the Contract by the Customer, or any Passengers, employees, agents or subcontractors.

The Company shall not be liable to the Customer or be deemed to be in breach of the Contract by reason of any delay in performing or any failure to perform any of the Company’s obligations under the Contract if the delay or failure was due to any circumstances or cause beyond the Company’s reasonable control.


The company reserves the right to provide a larger vehicle than the specified at no extra charge. The company also reserves the right to substitute other vehicles of similar quality, including those of other operations, for all or part of the hiring.

The hirer may not assume the use of a vehicle between outward and return journeys, or that it will remain at the destination, unless previously agreed in writing with the company.

The maximum seating capacity is displayed inside the vehicle and must not be exceeded at any time. Standing without a seat is strictly forbidden.

Health & Safety

The driver is responsible for the safe carriage of passengers on the vehicle. Any passenger whose conduct is in breach of statutory regulations may be removed or refused entry to the vehicle on the driver’s authority. The hirer will be held responsible for the conduct of passengers and any subsequent damage caused to the vehicle by passengers during the hiring.

Please note we do not allow food or alcohol to be taken on our vehicles.

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